AI Chatbots
AI Chatbot Development Services
We build AI chatbots that actually know your business — grounded in your content with RAG, not generic and hallucinating.
The challenge
Generic chatbots make things up and frustrate users. You want an assistant grounded in your real content — accurate, on-brand, and safe to put in front of customers.
We build AI chatbots that actually know your business — grounded in your real content with RAG, not a generic model that confidently makes things up. Support assistants, sales bots, and internal knowledge tools that answer from your data or say they don't know, rather than hallucinating.
A chatbot is only as good as its guardrails and its grounding. We keep answers sourced from your content, add tone control and escalation to humans when it matters, and evaluate answer quality so you can see and improve it over time.
They live where your users already are — your website or app, Slack, WhatsApp, or Intercom — with analytics and content controls so you stay in charge of what the bot says.
Sound familiar?
If any of this rings true, you're in the right place.
You tried a generic chatbot and it confidently gave customers wrong answers.
You want an assistant that knows your business, not the open internet.
You're worried a bot will go off-brand or off-topic in front of customers.
How we solve it
Your problem, and exactly how we remove it.
The problem
Generic bots hallucinate and frustrate users.
How we solve it
We ground the bot in your real content with RAG, so it answers from your data or says it doesn't know.
The problem
Off-brand or unsafe replies are a real risk.
How we solve it
We add guardrails, tone control, and human escalation so the bot stays safe and on-brand.
The problem
You can't tell if it's actually helping.
How we solve it
We add analytics and evaluation so you can see answer quality and improve it over time.
What we deliver
Scope of work
Tech stack for this service
- OpenAI
- Anthropic
- Next.js
- Node.js
- Supabase
Why CodeBaxh
What sets this work apart.
Grounded in your data
RAG keeps answers accurate and sourced from your real content, not the open internet.
Safe and on-brand
Guardrails, tone control, and escalation to humans when it matters.
Measured quality
Evaluation and analytics so you can see and improve answer quality over time.
How we work
How a AI Chatbots project runs
A calm, visible rhythm from the first call to launch — short loops, weekly demos, and clear updates throughout.
Discovery
We map the use case, the content to ground on, and the channels.
Ground & design
We ingest your content into a retrieval layer and design the conversation.
Build & evaluate
We build the bot with guardrails and test answer quality on real questions.
Launch & tune
We deploy to your channels with analytics, then tune over time.
Proof
Relevant work.
A real project that shows this service in production.
Fixed-scope, retainer, or staff-augmentation engagements available. See engagement models or book a discovery call.
FAQ
AI Chatbots — FAQs
We ground it in your own content using RAG, add guardrails and fallbacks, and evaluate answers — so it answers from your data or says it doesn't know, rather than inventing.
On your website or app, and in channels like Slack, WhatsApp, or Intercom. We build for the channels your users already use.
Yes. We build escalation paths so the bot hands complex or sensitive conversations to your team smoothly.